Pain Points
Click Funnel
The website had a click funnel and was not getting much traffic
Email Notifications
There were issues with her click funnel concerning email notifications and fulfillment, she had to manually fulfill orders
Checkout Process
The check-out process was unbearably long for users
The Solution
Short Term Goal
Our short term goal was to fix issues with the click funnel, especially the email notifications to both Tiffany and the user. There is one way to integrate Shopify with ClickFunnel. Every time an order was placed on ClickFunnel, it would automatically show on Shopify. This way, Tiffany’s fulfilment would be easy. There is also a way to customize the automated email sent to the user when a product is purchased in ClickFunnel. The cost to integrate Shopify with ClickFunnel and to customize the automated email to the user is $375. Another short term goal of ours was for Tiffany to be able to establish credibility with her customers by highlighting the awards she had won.
Long Term Goal
Our long term goal was to move the website to Shopify. At the time Tiffany came to consult us, the site was on WordPress while the ecommerce feature was on Shopify. In order to purchase a product, the customer would come to the WordPress site and click ‘Buy’. They would then be redirected to another page and click ‘Buy’ again. Ideally, these steps should be on a single Shopify website instead of a combination of WordPress and Shopify. The user would click ‘Buy’ once, add the product to the cart, and begin the checkout process. The cost of this redesign and redevelopment of the website on Shopify would be $2500. An extra $175 would be required for a Reversion set up and integration with the Shopify site while $150 would be required to integrate the Flickrocket app with the Shopify site.
Design Process Overview
We began by showing the client the design for the home page. She gave the design team some useful advice which they then used to make changes on the original design. The new design was once again sent to the client for approval and this time she gave it.
With the approved design in hand, the developers were set to work straight away building the website. They began by working on the Interior, Catalog, and Product page designs. All the while, the Project Coordinator was working with them to ensure that all the functionality the client had asked for was being developed.
Once the interior pages were done, the design team sent them to the client for approval. The client liked them a lot, asking only for a few edits here and there. These edits were promptly made and sent back to the client, who approved them, along with the designs. The Project Coordinator then sent them back to the team so they could begin to code the website.
Throughout the process, the client was constantly updated at least once a week while being provided with a link they could use to view the progress of the website whenever they wanted. They would routinely use this link to comb through the site and request small edits, which were always promptly made. Finally, after a brief QA, the website was ready for launch.
The total length of the project was 4 weeks.
Features of the website
- Instagram feed on the footer. This allows users to be able to share the picture posts with their friends on Instagram.
- Flickrocket integrated on the website for the purchase of the pdf version of the fighting golf book.
- Blog & News feed that can be easily updated by the client.
- Social Media integrated for easy shares of blog posts.
- Video on the homepage for better conversion.
Client Feedback
Tiffany was elated with the work. She has since reported a massive improvement in traffic and revenue. Her users go through the checkout process much more quickly now and she has since been able to expand her product offering as a result.
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